Archive for September, 2006

Joint Education Meeting

Posted by Tom on September 25th, 2006

I quite enjoyed last week’s joint meeting between the State Board of Education, the State Board of Regents, and many of our legislators. District officials, local school board members and concerned parents were there too.
I found it more productive than other education summits for one simple reason: policy makers at multiple levels were able to [...]

My Take on “J2”

Posted by Tom on September 18th, 2006

Tomorrow the legislature will likely cut our taxes. My response is somewhat mixed.
I’ve listened to senators, representatives, and even the governor sell the plan. They do a bang up job, and each time I walk away being convinced it’s in the best interest of Utah. But when I stop to think [...]

Tuition Tax Credits: Rhetoric and Reality

Posted by Tom on September 13th, 2006

Yesterday, an anonymous reader commented:
EVERY voucher/tax credit proposal in Utah since 2002 or so has had a means-testing component to it so how can you say that the Utah Taxpayers Association’s comment bore only passing resemblance to previous legislation?
It’s a fair question.
Yes, tuition tax credit bills in the past few years have had means testing. [...]

Education Paradox for Breakfast

Posted by Tom on September 12th, 2006

The Utah Foundation Breakfast last week was certainly interesting, but not terribly helpful. Half of the presenters were there primarily to push their political interests, some ignoring the purpose of the summit as I understood it.
Paradox Lost
If your keeping an eye on the public education debate in the state, you know that the Utah [...]

Customer Service Done Right

Posted by Tom on September 5th, 2006

A friend of mine recently accepted a position at Boise State University, and documented the numerous customer service troubles he encountered along the way. It’s a bit long but worth reading. I’ve highlighted his main points here.

As customers, we search for someone to blame, but only because we want a problem fixed. The person who [...]