I’m working in a research paper we hope to get submitted to an Information Systems conference. I was going through the references when EndNote X2 stopped working together with Word 2008. Every attempt to change a citation resulted in the error “COM Exception: Command not found.” (I’m running OS X 10.5)

A quick Google showed a history of COM Exceptions and EndNote. The most helpful was an old blog post comment suggesting I delete ~/Library/Preferences/com.ThompsonEndnote.plist.

I closed both applications, deleted the file, and voilà, no more problems.

For the record, I don’t like EndNote. I get to use it because that’s what our advisor wants. Before this paper, I’d been using Sente, a Mac-only app that is actually usable and intuitive.

Posted in General, Usability