Archive for September, 2009

Big numbers and visualization

Posted by Tom on September 30th, 2009

Go here first. Then come back. I’ll wait. The trouble with talking about government budgets, even ones as small as a city or local school district, is that big numbers rapidly lose meaning to people. It’s more visceral to talk about a dozen people (or dollars or “things”) than to discuss a million of then. [...]

Federal judge ignores rights of individual

Posted by Tom on September 25th, 2009

Via Gruber, who posts following a TechDirt article. A federal judge denies an individual of property (contents of an email account) without notification, with no opportunity for appeal (the person is not a party to the matter), and with no cause to suspect wrongdoing. Saith Gruber, who dubs U.S. District Court Judge James Ware “Jackass [...]

Books worth their weight in gold

Posted by Tom on September 21st, 2009

For years, I’ve kept a personal (and unfortunately, unwritten) list of books I think every manager, programmer, and [insert category here] should read. A book every programmer should read The Pragmatic Programmer: From Journeyman to Master. Every programmer I hired was required to read this book. It’s a great resource for people managing programmers too. [...]

On power users

Posted by Tom on September 17th, 2009

As I was driving in to school this morning, I had a mini-revalation on the difference between power-users and “regular” users. This thought may have been spawned by a research paper used in one of my classes [1], where power users became the de facto trainers during the implementation of an ERP system. Maybe this [...]

I’ve written before about some excruciatingly poor customer service experiences. The web is a great platform for it. But, I don’t think we share great experiences often enough. About a year ago, we were shopping for a white suit for our little Tobin. It was a painfully morose thing: we were looking for something to [...]

Apps broken in Snow Leopard

Posted by Tom on September 11th, 2009

I recently updated to OS X 10.6, Snow Leopard. I’m liking it—most things feel a little bit snappier. I also prefer the tweaks to editing events in iCal (which didn’t go far enough; 10.4 was better), and the changes to Exposé. However, several apps (or “hacks,” if you prefer) broke with the update: WindowShadeX, a [...]