Archive for the 'Usability' Category

On power users

Posted by Tom on September 17th, 2009

As I was driving in to school this morning, I had a mini-revalation on the difference between power-users and “regular” users. This thought may have been spawned by a research paper used in one of my classes [1], where power users became the de facto trainers during the implementation of an ERP system.
Maybe this is [...]

EndNote “COM Exception”

Posted by Tom on June 10th, 2009

I’m working in a research paper we hope to get submitted to an Information Systems conference. I was going through the references when EndNote X2 stopped working together with Word 2008. Every attempt to change a citation resulted in the error “COM Exception: Command not found.” (I’m running OS X 10.5)
A quick Google showed a [...]

Flaws with Utah Reporting System

Posted by Tom on October 20th, 2008

I was surfing John Gruber’s Daring Fireball, and he linked to an article on programming and journalism.
The article itself didn’t do anything for me, but the way John described the link connected some synapses for me. (I wish I could recover what it was—something about exposing government APIs to journalists.)
Utah does pretty well with [...]

CAPTCHA the Internet

Posted by Tom on February 21st, 2006

CAPTCHA (an acronym for “Completely Automated Public Turing test to tell Computers and Humans Apart”) has been on my mind ever since Phil Windley suggested a graphical CAPTCHA would make a good web service. I thought there might be those willing to pay to use it. Well, it’s been done.
There is a need for this [...]

Head First Learning Theory

Posted by Tom on November 18th, 2005

I stumbled upon Kathy Sierra’s blog, Creating Passionate Users, a couple of months ago, and I was hooked. She discusses management, marketing, and technology, but her biggest contribution is learning theory. She is the driving force behind O’Rielly’s “Head First” series of computer books, taking on the dry and often boring task of teaching [...]

Web Standards Are For Corporations Too

Posted by Tom on November 15th, 2005

I like web standards. But I think there are many standards proponents whose advocacy misses the mark when it comes to business.
Being able to easily replicate presentational effects across multiple browsers, from IE or Firefox, to a PDA or cell phone is a web developer’s Utopia. The ability to use semantic markup to not only [...]

Using <label>s

Posted by Tom on September 28th, 2005

In a past article, I mentioned that the lack of <label> tags bothered me, and managers don’t always know what to look for when evaluating delivered code.
<label> tags are, unfortunately, one of least understood tags among amateur and self-taught web developers. I suspect it is because there are no obvious visual indicators when used. Differences [...]

Accessible Resources

Posted by Tom on August 6th, 2004

I have been documenting some coding best-practices to be followed by web programmers I work with. Two of the best resources on HTML accessibility that I have come across so far are:

Dive Into Accessibility by Mark Pilgrim
Accessible HTML/XHTML Forms found at The Web Standards Project

Found on Amazon.com:

Constructing Accessible Websites

Designing with Web Standards by Jeffrey [...]

Shopping for Airline Tickets

Posted by Tom on July 31st, 2004

The other day, I was browsing the web site of a national airline, looking for cheap fares. As I suppose most online shoppers do, I was looking for the best fare. I had done some price comparisons on one of the large travel sites, and was hoping to cut out the middle-man, and [...]