During the last election cycle, a handful of candidate were accused (some, rightfully so, IMNSHO) of being a bit too cozy with certain contributors. In every case, the incumbent was re-elected, often with wide margins. Campaign finance may be broken, but the public doesn’t care.

[Governor's Commission on Strengthening Utah's Democracy] member Bruce Hough contends that campaign contributions are a form of free speech and therefore should not be restricted. The U.S. Supreme Court disagreed in a 2000 decision upholding state limits on contributions. Writing for the majority, Justice John Paul Stevens, said “money is property; it is not speech.”

And Utah candidates are raking in the property, with the big bucks coming in big chunks, primarily from corporations and political action committees. Five-figure donations are common.

It wouldn’t happen in most states. According to the National Conference of State Legislatures, Utah is one of just six states that allow unlimited campaign contributions to candidates for state offices. And it’s one of just 13 states that place no limits on donations to political parties and political action committees. That has to change.

Commissioner Hough, a Republican national committeeman, also says that transparency — the complete and speedy disclosure of campaign contributions and expenditures — will keep lawmakers honest. But according to a 2009 study by The Center for Public Integrity, Utah is also failing in that regard. The state’s campaign disclosure laws garnered a grade of F, ranking 47th in the class.

Salt Lake Tribune, Lawmakers for sale: Campaign contribution caps needed

A quick Google showed a history of COM Exceptions and EndNote. The most helpful was an old blog post comment suggesting I delete ~/Library/Preferences/com.ThompsonEndnote.plist.

I closed both applications, deleted the file, and voilà, no more problems.

For the record, I don’t like EndNote. I get to use it because that’s what our advisor wants. Before this paper, I’d been using Sente, a Mac-only app that is actually usable and intuitive.

The Salt Lake Tribune has another editorial out supporting the lawsuit.

[The appeal] is the right thing to do. The lawmakers, state education officials and others who filed the lawsuit want a definitive ruling on whether legislators violated the Utah Constitution when, in the final hours of the legislative session, they packaged together a dozen bills, some that contained must-pass education funding.

…

Each piece of important legislation — and all laws regarding public education are important — is best considered on its own merits, not lumped together with other bills under the vast “education” umbrella. The more so when some of those bills cater mainly to private interests.

“SB2 Ruling: Plaintiffs should pursue appeal,” Salt Lake Tribune, 2008-05-28

If anyone’s looking for it, here is a copy of Judge Dever’s ruling [pdf, 5 MB] dismissing the first two counts of the complaint.

I booked on Priceline.com. I needed to be in Atlanta for a day, so flew in late last night via Frontier Airlines.

On the first leg of the trip (with Frontier partner, United), the flight left 20 minutes late because a computer failure required all baggage to be processed manually. Fortunately, the pilot was able to make up the time (and then some) on the way to Denver.

On the second leg of the trip (Denver to Atlanta, on Frontier), the flight was delayed more than an hour for “weather reasons,” although no other flight into Atlanta, both from the same airline and from any other airline was delayed out of Denver. When questioned, Atlanta locals admitted there was some light rain that morning, but nothing that should have caused delays. After boarding, we sat on the tarmac for another hour waiting to take off while the pilot got clearance from the tower. We got in about two-and-a-half hours late.

Frontier Airlines cancelled my return flight, and didn’t tell me until I arrived at the airport. The agent at the counter said it was due to mechanical reasons. They claimed to have contacted the hotel I was staying at, but I had checked out in the morning—I was staying only the single night, after all. Although I had provided my contact information to Priceline.com, the airline was only given my hotel number. Frontier had no later flights, and they refused to provide a ticket on another airline that was leaving a couple of hours later. I was not offered any compensation for likely hotel charges caused by their inability to properly run an airline.

Checking with Delta (the other carrier who did have a flight running), a one-way ticket would have cost me in excess of $750, due to exorbitant walk-up prices (+ taxes; no love from Delta either). No wonder airlines are never profitable. The marginal cost to get me on that flight would have been negligible, but it seems they would rather do without the extra money than actually provide airline service.

The Frontier Airlines representative gave me the phone number to the airline’s “customer service center.” She neglected to mention they’d closed already. (5:00 pm Mountain. Really?) I had the option of leaving a voicemail to tell them what I think of them, and how I would very much like them to give me money back for not providing the service I paid for. I hung up without leaving a message rather than break into uncontrolled swearing.

I figured maybe Priceline.com might be willing to help out. Nope. After entering my eleven-digit confirmation number and home phone number, the answering agent asked for it all again. (I despise when companies do this—and many companies are guilty. If you require information be keyed in, provide it to the answering agent and stop wasting my time!)

I explained my problem to the agent, who put me on hold for 10 minutes while he “logged the details of my problem into the computer.” Uh-huh. He then came back on the line and told me the hotel fee was non-refundable. WTF? That had nothing to do with my problem. I explained again I was stuck in Atlanta because the airline was clueless, and would like them to find me a way home. More waiting. I finally got a warm hand-off (at least he got that part right) to a guy who told me the entire thing was non-refundable (even when it was the fault of the airline—federal consumer protection laws be damned), and that they would do nothing for me, not even check to see how much a flight on the other airline would cost me (it might be less than the walk-up rate). At no time did the fact that I paid for a service they were unable to provide factor in to his thinking.

The trouble with this story is that it could have easily been prevented or solved by either company.

Priceline.com: (1) Forward my contact phone number to the airline. The say they tried calling me. They could have only gotten my hotel’s phone number from you–go ahead and give them my actual contact information. It would have been easier. I would have have to cut my meetings short by a few hours, but at least then I might have had some options. It would have prevented the entire snafu. (2) Implement a useful automated answer program. The last thing you want to do is make a frustrated customer irate, and that’s all your system seems to do from my end. (3) Take care of your customer. The airline’s cancellation was beyond my control. Bend over backward to get me out of Atlanta, and not only am I your customer for life, you get a heartwarming story told to everyone about how cool you are. A permanent customer, and some free word-of-mouth publicity for a couple hundred dollars. Instead you get this. I hope it costs more.

Fronteir Airlines: (1) Again, would it really have been that difficult to have put me on another airline? This was your fault, after all. The customer desk agent was polite, and surprisingly helpful, although she maintained a somewhat condescending attitude. Again, is the cost of losing a customer and bad publicity worth the little bit extra it would have cost you to put me on a different airline? You already have my money, after all. (1b) As a second, half-baked make-up attempt to win me back, you can refund my money for the second flight (or provide some other consideration for the inconvenience), but I won’t hold out hope. I have no expectation you will respond with any sort of integrity; you are in the airline business, after all. (2) You may want to consider waiting until after all of your domestic flights have left (or, even better, arrived!) before closing your customer service center. Really.

UPDATE: Frontier cancelled another of my flights on the way home (no explanation), keeping me in Denver for several extra hours, and forcing me to (again) reschedule my transportation home from the airport. It was in Denver that I saw the first smiling Frontier employee of the trip too.

For those wedded to the idea of performance pay and “differentiated compensation” (and not just in public education) may I offer the following nugget from, of all things, an accounting textbook:

Incentive compensation for employees, such as bonuses, can, and probably should, be tied to balanced scorecard performance measures. However, this should be done only after the organization has been successfully managed with the scorecard for some time—perhaps a year or more. Managers must be confident that the performance measures are reliable, sensible, and understood by those who are being evaluated, and not easily manipulated. As Robert Kaplan and David Norton, the originators of the balanced scorecard concept point out, ‘compensation is such a powerful lever that you have to be pretty confident that you have the right measures and have good data for the measures before making the link.’Garrison, R.H., Noreen, E.W., Brewer, P.C. (2008) Managerial Accounting, 12th ed. McGraw-Hill. p 446.
Internal quote references Lori Calabrom “On Balance: A CFO Interview,” CFO Feb 2001, pp 73-78.

FYI: a $24 B bailout spread across 218 M adults (2003) is about $110 per person, not including the cost of paying back interest on the change in national debt.

If someone knows the original source of this, please let me know so I can give proper credit.

America seems to have an irrational soft spot for its auto industry. It’s a shame that these once-great companies have fallen so far, but the simple truth is that Ford and G.M. make ugly, inefficient cars that few people want to buy.John Gruber, daringfireball.net, 8 Nov 2008

Friday in Board meeting, the following proposal was approved:

The “Uniform School Fund Restricted: Growth in Student Population Account” is a $100 M reserve account, originally designed to protect against education unplanned student growth. The legislature set the $100 M aside this last session “just in case.” This proposal would continue to hold $63 M in reserve—a smart decision, I think.

I think it’s important to add that this proposal was reached after significant feedback from school districts.

There have been expressions of concern that further reductions may be requested; the governor’s office has also requested public education at this time the Board has not been asked to provide additional cuts.

Although not technically public education, the Utah Education Network (UEN) provides a significant amount of technology services to public education; 80% of their funding goes to public education. UEN has stated they need to cut 4% ($900,000) from the first round of cuts. They’re hoping to accomplish the savings by eliminating unfilled staff positions, non-essential travel and professional development, and by postponing network improvements to about 70 elementary or charter schools (fewer if districts will help with payment).

Further, (and I hope there is public outrage at least on this point) the Utah Schools for the Deaf and Blind (USDB) has been asked (as it is a state agency) by the legislature to prepare for additional 5% or 10% budget cuts for the next school year. Although they’ve been able to survive a 3% reduction without directly impacting their education programs, further cuts will have a significant impact on students that are underrepresented in the current process.

Even during times of increased revenues, the USDB was not given resources to build a much needed facility. Its students were moved to a handful of ill-suited buildings without ready accommodations for disabilities. (There was a July 13, 2008 Deseret News editorial on the subject. See also Trib, KSL.) Unlike local districts, USDB does not have taxing authority, and thus must rely on the state for the whole of its funding.